Every once in a while you run across a scenario that has you scratching your head. This was one of those units.
Our warranty dept. received a call from one of our retail locations. They had a 2002 Volkswagen Jetta with the O9A transaxle. The unit had been out approximately 300 miles and came back because of a no reverse complaint. All the external checks that could potentially inhibit reverse were investigated, everything was working properly. It was determined the unit would have to come out for further evaluation.
