Written by Mike Steen - Technical Director
It’s very easy to get steered in the wrong direction when diagnosing a transmission complaint. There are so many sensors and components that can cause transmission-like symptoms that it’s easy to assume you’ve got transmission problems, no questions asked. From a customer’s perspective, they see what they assume to be a huge repair, and they’re convinced it’s going to cost them an arm and a leg. Of course, when it turns out to be something else, you get the opportunity to be a hero and gain a customer for life.